[All regions] Rubrics may not load in activities

Incident Report for FeedbackFruits

Resolved

This incident has been resolved.
Posted Feb 13, 2026 - 16:10 UTC

Monitoring

The fix has rolled out in all regions and we are monitoring recovery. Rubrics are available again in all learning activities.
Posted Feb 13, 2026 - 16:07 UTC

Update

We are still rolling out the fix in Europe and will update again within the next 15 minutes. Rubrics are gradually becoming available throughout learning activities. The Canadian, United States & Australian regions have fully recovered.
Posted Feb 13, 2026 - 16:05 UTC

Update

We are still rolling out the fix in Europe and will update again within the next 15 minutes. Rubrics are gradually becoming available throughout learning activities. The Canadian, United States & Australian regions have fully recovered.
Posted Feb 13, 2026 - 15:51 UTC

Update

We are still rolling out the fix and will update again within the next 15 minutes. Rubrics are gradually becoming available throughout learning activities. The Canadian, United States & Australian regions have fully recovered.
Posted Feb 13, 2026 - 15:37 UTC

Update

We are still rolling out the fix and will update again within the next 15 minutes. Rubrics are gradually becoming available throughout learning activities. The Canadian region has fully recovered.
Posted Feb 13, 2026 - 15:34 UTC

Update

We are still rolling out the fix and will update again within the next 15 minutes.
Posted Feb 13, 2026 - 15:21 UTC

Update

We are now rolling out a fix and will update again within the next 15 minutes.
Posted Feb 13, 2026 - 15:06 UTC

Identified

We've identified an issue where rubrics may not load in learning activities - we are working on restoring full access.
Posted Feb 13, 2026 - 14:54 UTC
This incident affected: Europe (API), United States (API), Australia (API), and Canada (API).